If you try to ping any website/server on our hosting, 100% packet loss is guaranteed. An example ping on a Windows system is below:

C:\Windows\system32>ping -n4 nano.shortzurl.xyz

Pinging nano.shortzurl.xyz [185.27.134.230] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 185.27.134.230:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Is the server down?

No, our servers are not set up to accept pings. We have done so to protect the security of our servers.

If any one of our servers were to go down and we were notified about it, you would find a topic on our Community Forum about it.